Privacy Policy

Last updated: February 04, 2026

At Catchy Peak, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information from clients and website visitors:

• Name, phone number, email address, and business details
• Website, server, and admin access details (when required for service delivery)
• Social media account details for SEO, SMM, and digital marketing services
• Payment and billing information
• Communication records via WhatsApp, email, or calls

2. How We Use Your Information

The information collected is used strictly for:

• Providing and managing our services
• Website development, SEO, SMM, and digital marketing execution
• Client communication, support, and updates
• Billing, invoicing, and renewal processing
• Improving our services and client experience
• Using results as social proof (case studies, testimonials, or performance highlights), without disclosing sensitive or confidential information

3. WhatsApp & Communication Policy

A WhatsApp group may be created for official communication. All discussions within the group will be considered valid and recorded. Personal conversations with team members outside official channels are not considered valid for service or support purposes.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. Information may be shared only:

• With internal team members strictly for service execution
• When required by law or legal authorities
• With third-party platforms (Google, Meta, hosting providers, ad platforms) only to deliver the agreed services

5. Data Security

We implement reasonable technical and administrative security measures to protect your data. While we take precautions to safeguard your information, we cannot guarantee absolute security against unauthorized access, cyber attacks, or platform vulnerabilities.

6. Third-Party Platforms

Our services rely on third-party platforms such as Google, Meta, hosting providers, and other online tools. We are not responsible for the privacy practices, data handling, or security policies of these external platforms.

7. Client Responsibility

Clients are responsible for:

• Providing accurate information
• Keeping their login credentials secure
• Promptly updating us about any unauthorized access or security concerns

Delays or issues caused due to incorrect or incomplete information are not the responsibility of the company.

8. Data Retention

Client information will be retained only for as long as necessary to:

• Fulfill service obligations
• Comply with legal, accounting, or regulatory requirements
• Maintain records for internal reference and audits

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve performance. Users can control cookie preferences through their browser settings.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website or services will be considered acceptance of the updated policy.

11. Consent

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.